t4999's Privacy Policy
Your personal information is very important to us. This policy explains how t4999 collects, uses, and protects your information.
Introduction & Scope
t4999 is a secure and reliable online betting and casino platform operated for players in Bangladesh. We place the highest priority on our users' privacy. This Privacy Policy ("Policy") explains how t4999 ("we", "our", or "the Platform") collects, processes, stores, uses, and protects your personal information.
This Policy applies to the t4999 website (t4999.bar) and all associated services. By creating an account on our platform, you are considered to have agreed to the terms of this Policy. If you do not agree with any part of this Policy, please refrain from using our services.
t4999 is intended only for individuals aged 21 and above. We do not knowingly collect information from minors, and if any such information comes to our attention, it is deleted immediately.
What Information We Collect
t4999 collects various types of information to operate its services properly. This can broadly be divided into two categories:
2.1 Information You Provide
Information you voluntarily provide when registering an account or using our services includes:
- Full name and date of birth
- Email address and contact details
- Documents required for identity verification (National ID card or passport)
- Financial transaction details — deposit and withdrawal records via bKash, Nagad, Rocket, Upay, or bank transfer
- Information provided when contacting our support team
2.2 Automatically Collected Information
When you use our platform, certain technical information is collected automatically:
- IP address and device type
- Browser type and version
- Date and time of platform access
- Pages visited and time spent on them
- Information obtained from cookies and similar tracking technologies
- Gaming activity and betting history
Purpose and Use of Data Collection
t4999 uses your information only for specific and legitimate purposes. Below is a detailed explanation of why we collect and process your information:
- Account Management: To create, verify, and manage your account.
- Identity Verification: To complete the KYC (Know Your Customer) process in order to prevent fraud and ensure a safe environment.
- Processing Financial Transactions: To properly complete deposits and withdrawals.
- Customer Support: To help resolve your questions and issues.
- Responsible Gaming: To identify potentially problematic gaming behaviour and provide necessary assistance.
- Platform Improvement: To analyse the user experience and improve the quality of our services.
- Security & Fraud Prevention: To prevent unauthorised access and fraudulent activity.
- Legal Compliance: To comply with applicable laws and regulations.
We do not use your information for any purpose other than those stated above. If we need to use your information for a new purpose, we will notify you in advance and, where required, obtain your consent.
Data Storage & Security
t4999 uses state-of-the-art technology to protect your personal information. Our security measures include:
4.1 Technical Security
- SSL Encryption: All data transfers on our platform are encrypted using SSL (Secure Sockets Layer) technology.
- Encrypted Storage: Sensitive data at rest is stored in encrypted format.
- Firewall Protection: Advanced firewall systems are in place to protect against external attacks.
- Regular Security Audits: Regular security assessments are conducted to identify potential vulnerabilities.
4.2 Data Retention Period
We retain your information only for as long as necessary. Generally, some information may be retained for at least five years after account closure due to legal obligations. After that, the information is securely deleted using defined procedures.
Sharing Information with Third Parties
t4999 does not sell, rent, or transfer your personal information to any third party for marketing purposes. However, limited information may be shared in the following circumstances:
- Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete financial transactions. This information is used solely for processing the specific transaction.
- Identity Verification Services: Relevant information may be shared with trusted verification partners to complete the KYC process.
- Technology Service Providers: Trusted technology partners for server hosting, cloud storage, and analytics services — who are contractually required to comply with the terms of our privacy policy.
- Legal Requirements: Information may be disclosed in accordance with applicable law in response to a legal order or valid request from a competent authority.
- Fraud Prevention: Information may be shared with relevant agencies to prevent fraud or unlawful activity.
In any of the above cases, only the minimum information that is strictly necessary is shared. All third parties are bound by confidentiality obligations.
Cookies & Tracking Technologies
t4999 uses cookies to improve the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device.
6.1 Types of Cookies
- Essential Cookies: Required for the basic operation of the platform, such as maintaining login sessions.
- Functionality Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Collect anonymous statistics to help us understand how our platform is used and improve the experience.
6.2 Managing Cookies
You can control or decline cookies by changing your browser settings. However, please note that disabling certain cookies may cause some platform features to not work properly. Essential cookies remain active at all times as they are necessary for the proper functioning of the service.
Your Rights
As a user of t4999, you have the following rights regarding your personal information:
- Right of Access: You have the right to request information about what data we hold about you.
- Right to Rectification: If your information contains any errors or is incomplete, you can request that it be corrected.
- Right to Erasure: In certain circumstances, you can request that your information be deleted — however, it may not be possible to delete all information due to legal obligations.
- Right to Restrict Processing: In some cases, you can request that the processing of your information be limited.
- Right to Data Portability: You can request your information in a structured, machine-readable format.
- Right to Object: You have the right to object to the processing of your information for specific purposes.
To exercise any of the above rights, please contact our support team. We will process your request within a reasonable timeframe.
International Data Transfers
t4999's servers and technology infrastructure may be located in various countries. As a result, your information may be processed or stored outside Bangladesh. Where data is transferred, a level of protection equivalent to or higher than that in Bangladesh is ensured.
For international data transfers, we ensure that:
- The relevant third party is contractually bound to comply with the terms of our privacy policy.
- Protective measures are implemented in accordance with the applicable legal framework.
- Data is transferred in an encrypted state.
Children's & Minors' Privacy
t4999 is a platform operated solely for individuals aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21.
Age verification is mandatory at the time of account registration. If it comes to our attention that information has been collected from a minor, that account and all associated information will be deleted immediately.
If a parent or guardian believes their child's information is held by us, please contact our support team.
Policy Changes & Updates
t4999 may update this Privacy Policy from time to time. Amendments may be necessary due to service improvements, the addition of new technologies, or changes in law.
If any significant changes are made, we will notify you by email or via a notice on the platform. Continued use of the platform after the updated policy takes effect will be considered your acceptance of the new policy.
The "Last Updated" date shown at the top of this page always indicates the date of the most recent revision to the policy.
Response to Data Breaches
Even though we maintain the highest level of security, in the event of a data breach, t4999 will take the following steps:
- An internal investigation will be launched immediately upon detection of the incident.
- Users whose information may have been affected will be notified within a reasonable timeframe.
- Immediate technical measures will be taken to limit the damage.
- Security measures will be reviewed and improved to prevent similar incidents in the future.
12. Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy, please contact our support team. We provide assistance in both Bengali and English, 24 hours a day, 7 days a week.
24/7 Live Chat — log in to the platform and chat directly
Support is available in Bengali and English
For more information, please read our Terms & Conditions and Responsible Gaming pages.